Privacy Policy
Last Updated: July 2026
UV-C Light Products (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
UV-C Light Products is the data controller responsible for the personal information collected through this website.
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Email: enquiries@uvc-lightproducts.com
Telephone: +44 (0)7398 420514
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
- Name
- Company name (where applicable)
- Billing and delivery address
- Email address
- Telephone number
- Payment information (processed securely through our payment provider)
- Order history
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Prevent fraud
- Comply with legal obligations
- Send service-related communications
- Send marketing communications where you have chosen to receive them
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
4. Legal Basis for Processing
Under UK GDPR, we process your personal information on one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent (where required)
5. Payment Information
Payments made through our website are processed by secure third-party payment providers.
We do not store your full payment card details on our servers.
Please refer to your payment provider’s privacy policy for information on how they process your payment information.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
- Delivery and courier companies
- Payment processors
- Website hosting providers
- IT service providers
- Professional advisers
- Government authorities where required by law
All third parties are expected to process your information securely and only for the services they provide to us.
7. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- remember your preferences;
- analyse website traffic;
- improve website performance;
- support website functionality.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.
8. Data Retention
We retain personal information only for as long as necessary to:
- fulfil orders;
- provide customer support;
- comply with legal, accounting and tax obligations;
- resolve disputes;
- enforce our agreements.
When personal information is no longer required, it is securely deleted or anonymised.
9. Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
While we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.
10. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where appropriate
- Request restriction of processing
- Object to certain types of processing
- Request transfer of your information to another organisation where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided below.
11. Marketing Communications
If you choose to receive marketing communications, we may occasionally send information about new products, offers or company updates.
You may opt out of these communications at any time.
12. Third-Party Websites
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies before providing any personal information.
13. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations or business practices.
The latest version will always be published on this page with the updated revision date.
15. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
UV-C Light Products
Email: enquiries@uvc-lightproducts.com
Telephone: +44 (0)7398 420514
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
